Family Sharing
If they can't find the invitation
If the invited person doesn't see the invitation under Settings → Family:
- Confirm the email address was typed correctly when you sent the invite.
- Confirm they're signed into ThoughtDump using that exact same email.
- Have them open Settings → Family and check again.
- If the email was entered incorrectly, revoke the invitation and send a new one to the correct address.
- If the correct invitation still doesn't appear, contact Support and tell us the email address you invited and what you're seeing in Settings → Family — we'll help you check it.