Family Sharing

If they can't find the invitation

If the invited person doesn't see the invitation under Settings → Family:

  1. Confirm the email address was typed correctly when you sent the invite.
  2. Confirm they're signed into ThoughtDump using that exact same email.
  3. Have them open Settings → Family and check again.
  4. If the email was entered incorrectly, revoke the invitation and send a new one to the correct address.
  5. If the correct invitation still doesn't appear, contact Support and tell us the email address you invited and what you're seeing in Settings → Family — we'll help you check it.

← Back to the ThoughtDump overview